Who we are
Welcome to Trulongevity.net (the “Site”). Trulongevity (“we,” “us,” or “our”) respects your privacy, and this policy covers Trulongevity’s handling, use, and disclosure of information collected from you through the Site or other sources in the ordinary course of Trulongevity’s business.
Acceptance
Please review this policy carefully to ensure you understand it before using the Site or providing any information to Trulongevity. Your use of the Site, provision of any information to Trulongevity, or any other indication of your assent is deemed acceptance of this policy. If you do not agree with this policy, you should not use the Site and should immediately terminate your use of the Site, refraining from providing any information to Trulongevity. Accessing the Site solely to review this policy is not considered use of the Site.
Information
In this policy:
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“Analytical Information” means all Non-Personal Information obtained through the use of tools such as cookies (or similar code) and server log files (including, but not limited to, a computer’s access date and time, browser, connection speed, Internet protocol address, Internet service provider, language, location, manufacturer, visit details, and operating system, as well as whether or not you opened e-mail messages and other electronic communications from Trulongevity, and if so, the times they were opened).
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“Collected Information” means all Personal Information and Non-Personal Information.
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“Non-Personal Information” means all information collected by Trulongevity, whether electronically or manually, through (i) the Site, (ii) e-mail messages and other electronic communications you may send to Trulongevity, and (iii) other sources in the ordinary course of Trulongevity’s business that is not Personal Information.
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“Personal Information” means all information collected by Trulongevity, whether electronically or manually, through (i) the Site, (ii) e-mail messages and other electronic communications you may send to Trulongevity, (iii) information related to goods or services purchased from Trulongevity, including but not limited to customer preferences, and (iv) other sources in the ordinary course of Trulongevity’s business, that relates to an individual and that identifies, or can be used in conjunction with other readily accessible information to identify, such an individual (including, but not limited to, name, physical address, e-mail address, phone number, and payment information).
Collected Information
No Collected Information is obtained from you unless it is voluntarily provided, except for any Collected Information obtained automatically through the Site as set forth in this policy. Trulongevity will retain such Collected Information in its primary and backup files only to the extent that it is relevant to the purposes for which it was provided by you, for Trulongevity’s legitimate business purposes (including, but not limited to, marketing). You are responsible for obtaining any approvals, authorizations, consents, and permissions required in connection with your provision of any information to Trulongevity (including, but not limited to, any information relating to a third party).
Choice
You may refuse to provide any information to Trulongevity at any time by terminating your use of the Site or, in cases not involving the use of the Site, by notifying Trulongevity as set forth in the Contact Information section. If you refuse to provide any requested information, you may not be able to access or otherwise enjoy the benefits of certain products, services, or features of the Site.
Electronic Communications and SMS Opt-In
By providing your phone number or email address, you consent to Trulongevity sending you SMS messages and email communications related to your use of the Site, services provided by Trulongevity, or for other legitimate business purposes (including, but not limited to, marketing). You can opt-in to receive SMS communications by selecting the appropriate option on our intake form. You may unsubscribe from such messages at any time by following the instructions provided in the communications or by contacting us as set forth in the Contact Information section.
Compliant with all applicable laws, including the Telephone Consumer Protection Act (TCPA), we ensure that your consent is obtained before sending any SMS communications. All marketing communications comply with TCR (The Campaign Registry) regulations.
Opt-In Language for the Intake Form:
Here’s the language you can add directly to your intake form:
SMS Opt-In Consent By providing your phone number, you consent to receive SMS messages from Trulongevity regarding updates, promotions, and other communications related to our services. Message frequency may vary. Standard messaging and data rates may apply. You may opt-out at any time by replying “STOP” to any message or contacting us at john@trulongevity.net.
Customer Consent Data
We appreciate your trust in us. Your privacy is our top priority. Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties under any circumstances. Your data remains secure with us.
Analytical Information
When you access the Site, Trulongevity will collect Analytical Information. Your browser may provide you with the ability to decline cookies or delete already-existing cookies. If you refuse or delete cookies, you may not be able to enjoy some features of the Site. Analytical Information will only be used by Trulongevity to improve the Site, diagnose problems, and enhance your user experience. This information may be collected either directly or through third-party service providers acting on our behalf.
Security
Trulongevity will protect your Personal Information from loss, misuse, and unauthorized access, alteration, destruction, and disclosure, using commercially reasonable efforts. However, since no transmission over the Internet or electronic storage is completely secure, we cannot guarantee absolute security. By providing information to Trulongevity, you assume the risk of any potential loss, misuse, or unauthorized access, alteration, destruction, or disclosure of Collected Information.
Use and Transfer of Collected Information
All Collected Information may be used by Trulongevity for any legitimate business purpose (including, but not limited to, marketing). If we state in this policy or in another document that any Collected Information will only be used for a specific purpose, we will only use it for that purpose unless you provide further consent. Any Collected Information may be transferred to third parties designated by Trulongevity for any purposes for which Trulongevity could use such information.
Trulongevity may also disclose Collected Information as required by law, to cooperate with law enforcement, protect our rights, or in the event of a business transfer.
Third-Party Sites
The Site may contain links to, or be hosted by, third-party websites (“Third-Party Sites”). Your use of these sites is subject to their terms of use and privacy policies. Trulongevity is not responsible for any information you submit to or that is collected by Third-Party Sites. We recommend reviewing the privacy policies of any Third-Party Sites before using them.
Access
Trulongevity does not warrant that any Collected Information will be accurate or error-free. However, upon your request, we will grant you access to your Personal Information in our possession for the purpose of correcting or deleting any inaccuracies. We may decline requests that are overly burdensome or violate the rights of others.
Disposition
When disposing of Personal Information, Trulongevity will use commercially reasonable measures to protect such information from unauthorized access, alteration, disclosure, or future use.
Applicable Law
This policy shall be governed by the laws of the province of Ontario, without regard to its conflict of laws principles.
Complaints
If you have any complaints regarding Collected Information or this policy, please contact us as outlined in the Contact Information section. We will investigate and respond to your complaint within a reasonable timeframe.
Revisions
Trulongevity may revise this policy from time to time by posting the revised version on the Site. Any such revision will take effect immediately upon posting. We encourage you to periodically review this policy for updates.
Contact Information
If you have any questions or concerns, or need to notify Trulongevity regarding any aspect of this policy, please contact us at:
Email: john@trulongevity.com
Phone: (312)-961-8100